Summary:
Works with individuals 60 years of age and older who reside at the Naturally Occurring Retirement Community (NORC) at the Ellison Park Apartments, The Rochester Highlands and Holocaust Survivors enrolled in JFS’ Care Management program. The Aging Outreach Coordinator provides technical support and training for a virtual senior center platform, completes data entry, creates social programming, oversees group activities, and performs outreach to the community. The Aging Outreach Coordinator will work one-on-one and in groups, often performing home visits. This position requires travel throughout Monroe County. JFS is committed to providing services to the community regardless of their faith, race, national origin, gender identification, sexual orientation or financial situation.
Full-time/Exempt. 37.5 hour work week. Rate: $18.27 – $21 / hour. Generous benefits.
Essential Duties and Responsibilities:
Social Coordination
- Engage deeply with a diverse population of seniors including Holocaust survivors, immigrants, and refugees.
- Create programming & oversee group activities that promote physical, mental, emotional & social wellness.
- Lead outreach efforts to increase resident engagement and participation including home visits, phone calls and communication with residents at scheduled events.
- Create programming which is accessible to non-English speakers.
- Create and disseminates a monthly activity calendar.
- Obtain feedback from residents on their experiences and needs.
- Develop strong partnerships with local providers who provide on-site programing to enhance the day to day lives with seniors.
- Completes administrative tasks to support programming.
- Assists with the resident registration process.
- Coordinates refreshments as needed.
- Prepares, completes, and monitors attendance for all activities.
- Documents resident participation and case notes in the agency database system.
Virtual Senior Center
- Recruit, enroll and provide support to seniors to enable their access to a vibrant, virtual enrichment platform
- Coordinate and maintain the lending of iPads, ensuring that all agreements and records are maintained.
- Provide technical support and basic computer 101 and/or Zoom 101 classes for interested residents.
- Creates and offers zoom classes to the participants.
Other Duties
- Attends supervision, staff meetings, and staff development trainings.
- Other duties as requested by supervisor.
The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Education and Experience:
- AAS degree in human services or related experience.
- Two years of experience in an administrative support position or related experience.
- Must have excellent organizational and technological skills including Microsoft Office Suite.
- Strong networking/outreach skills, communication, and writing skills.
- Demonstrated abilities include critical thinking skills, professionalism, and ability to maintain confidentiality, ability to work resourcefully.
- Previous experience working with Holocaust survivors a plus.
- Russian speaking a plus.
- Must have a driver’s license and a reliable car.
Other Duties
- Attends supervision, staff meetings, and staff development activities.
- Functions as part of the JFS team to meet the needs of clients and the agency.
- Other duties as requested by supervisor.
The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive. Employees are required to follow appropriate supervisory direction and perform other related duties as required.
Education and Experience:
- AAS or bachelor’s degree in human services or related experience.
- Two years of experience in an administrative support position or related experience.
- Must have a driver’s license and a reliable car.
- Strong networking/outreach skills, communication, and writing skills.
- Must have excellent organizational and technological skills.
- Demonstrated abilities include critical thinking skills, professionalism, and ability to maintain. confidentiality, ability to work resourcefully.
- Strong proficiency with all Microsoft Office Suite.
- Russian speaking a plus.
Physical Demands/Work Environment:
The physical demands/work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit, talk, hear, stand, walk, use hands to type and/or perform light lifting up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus. The noise level in the work environment is usually quiet.
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