Having a child in the hospital can be overwhelming & exhausting... Let Concierge Connection help you

How does Concierge Connection work?

The Concierge Connection makes life a little easier for parents and caregivers of children who have been admitted to The Golisano Children’s Hospital.

Concierge Connection volunteers provide information and connect parents and caregivers to hospital and community resources.

Concierge volunteers are trained by Friends of Strong and Jewish Family Service and work once/week for a three hour shift.

Hours of Operation - ADD

Hours vary based on volunteer coverage.


Concierge volunteers are responsible for communicating with Golisano Children’s Hospital caregivers and staff in a courteous and professional manner. They provide timely, accurate and user friendly information to caregivers about the Greater Rochester area and assist with questions and needs.

Volunteers must observe strict confidentiality, be computer literate and able to use the following equipment with minimal direction: computer, fax and phone. Volunteers must be resourceful, independent courteous self-starters who provide outstanding customer service and enjoy working with the public. Many shifts are available.

If you are interested in becoming a Concierge Connection Volunteer, please call JFS Kindness Corps Coordinator, Beth Greenstein for information at (585) 461-0110 x 107 or please fill out the online application.

Online Volunteer Application